Returns and Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Exceptions can be made. Contact us for questions regarding returns.
To be eligible for a return, your item must be generally in the same condition in which you received it. You’ll also need proof of purchase, such as the order confirmation email.
To start a return, you can contact us at our toll-free number: 1-800-580-5582
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 1-800-580-5582
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.